Trust in our Northland, Downtown pet sitters for professional care of your four-legged friends. Please contact our pet sitters at (816) 415-9267 for honest answers to your questions about our pricing practices on in-home pet sitting services. We hire employees not contractors to ensure your kids are always going to be taken care of.
Special Dates Requiring at Least 2 Weeks': • New Year's Day (January 1st) • Martin Luther King Jr. Day (3rd Monday in January) • President's Day (3rd Monday in February) • Easter (Spring Break) • Memorial Day (Last Monday in May) • Independence Day (July 4th) • First 2 Weeks of August (Before School Starts) • Labor Day (1st Monday in September) • Thanksgiving Day (4th Thursday in November) • Christmas Day (December 25th)
Daily Account Cancellations While at work, please call us by 9 a.m. on the day of the scheduled walk so that you're not charged for the full day's walk. Do not e-mail a cancellation because our pet sitters might not receive it in time. If they arrive for a visit and the client is home or the pet isn't there, the client will be charged for that visit.
Returned Checks Incur a $20.00 Surcharge Plus Any Late Fees
Cancellations: We request 48 hour notice prior to the date of the first visit. Failure to provide notice in less than 48 hours will result in you being charged 1/2 of the bill, unless it is something that you couldn't do anything about.
Key Services If we keep your key on file at our office, we can come help you get into your home, free of charge if you get locked out. If we have to continuously come pick up and drop off your key, there will be a charge equal to your normal trip charge, each way.
Late booking charge: (less than 3 days notice) This is not for work related or emergency situations. If you continuously call less than 3 days in advance to book a reservation, you will start to be charged a $10.00 late call fee.
Payment Policies Payment is due when you return from your trip. We do give you a 1-week grace period, after which you may pay by Master Card/Visa debit/credit card, check, or cash. Daily accounts while people are at work can be paid weekly or biweekly. If you do online banking, please check with your bank to make sure when they send their checks out. Some of the banks are not sending them out right away and will cause you to be late on any payment that you make. If your payment is continuously late there will be a late payment charge. You can now pay online thru our website and we do all the work or you can respond to our invoice and pay that way. There is no additional charge for this service.
Call our caring pet sitters in Kansas City, Missouri, at (816) 415-9267 to book our services before your out-of-town trip.
WE DO NOT TAKE CARE OF SNAKES, SPIDERS, RATS OR FERRETS
ONCE YOU LEAVE TOWN, WE DO NOT SHARE RESPONSIBILTY WITH OTHER PERSONS WHETHER THE PETS ARE AT YOUR HOME OR AT THEIRS